Chloe Lai focuses on project management, supporting the coordination and delivery of conference projects to ensure everything runs smoothly. She brings a people-centered approach, connecting teams, maintaining positive energy, and helping create an environment where collaboration and progress are supported.

Chloe values the strong sense of teamwork and the trust-based work culture at ICS. She appreciates being part of a supportive environment that encourages continuous improvement. Outside of work, she enjoys hiking, camping, diving, journaling, exploring coffee spots, travelling, and supporting charitable causes.