ICS Connects: Hindsight is 2020 - Transitioning ICS Events From Live to Virtual

ICS Connects, Lyn Lewis-Smith, BE Sydney, The Future of Exchange, ICS Events, International Conferences, Vancouver Conference Management, Toronto Conference Management, London Conference Management, Tokyo Conference Management, ICS Videocast, Singapore Conference Management

Are you wondering what the future of exchange will look like?

ICS Connects reveals unscripted insights, forming genuine conversations with global meeting experts. Join Mathias Posch, the Host of ICS Connects, and President of International Conference Services, for trending topics and 360 meeting views. Bridging the connection between associations, convention centers, tourism bureaus, destination marketing organizations, and thought leaders in the MICE industry. Explore emerging ideas, challenges and strategies as we navigate this transformative meeting landscape and continue to move forward in our pursuit to connect people and facilitate change.

Hindsight is 2020 - Transitioning Live Events to Virtual

In the final episode of ICS Connects' first season, Mathias Posch has a candid conversation with Senior Managers and Managers from the talented, diverse team at International Conference Services. Follow along as Aoife, Kate, Alan, and Mathias reflect back on 2020 to the initial breaking news of COVID-19, and then after, adapting and developing world class virtual and hybrid events in an ever-changing global market.

Hear firsthand from event managers as they navigated uncharted experiences by transitioning clients, suppliers, and venues to virtual event experiences. Find out how managing staff differed from working at an in-person event to a completely virtual experience. Learn about these event professionals' positives and negatives of managing events during a global pandemic, and moving forward, how they feel the event industry may look in 2021 and beyond.

Aoife Hoey, Director, Housing and Registration

As Director of Housing and Registration, Aoife is excited to apply her experience from various management roles in the Hospitality and Travel industry across the glove from Hawai’i to Cannes to Dubai and Dublin. Aoife holds a Bachelor Degree in Hospitality Management, a Diploma in Human Resource Management, and a Postgraduate Diploma in Digital Marketing. She has a passion for food, travel, meeting new people and trying new things.

Alan Lee, Senior Manager, Projects

Born and raised in Vancouver, Alan brings with him close to fifteen years of event experience to ICS. He started his events career coordinating and managing corporate incentive programs showcasing this beautiful part of the world that he is lucky enough to call home. In 2010 following the Olympics, Alan moved over to the PCO side of the business and never looked back. Over the last ten years, he has worked with clients and associations from all over managing their meetings and conferences here in North America, Australasia, and Europe. He is grateful to have found an industry and a career that he is truly passionate about. In his spare time, you can find Alan spending time with his young family, playing recreational roller hockey, or planning the next family getaway.

Kate Phifer, Tradeshow Manager

After spending five years exploring the world, Kate returned to Vancouver to acquire her Bachelors in Tourism Management at Capilano University. Events have always been her passion and she was lucky enough to work at some amazing conferences, sporting events, and much more throughout her education. Kate’s four years at university taught her to truly value education and the opportunities that it presents. She was thrilled to join ICS as a member of the Education and Career Fair team to unite her two passions. Now, with almost four years of working at ICS, she has been able to grow with the team, and learn so much more about this ever changing and exciting industry. When Kate isn’t working, she can be found outside. Her favourite place to be is on the water in a kayak, stand up paddle board or on a boat. However, the mountains hold just as special a place in her heart and her hiking shoes are constantly in need of being replaced.

ICS Connects, International Conference Services, Event Manager, Event Professional, Meeting Professional, 2020 Reflections
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